They Ask, You Answer

A Revolutionary Approach to Inbound Sales, Content Marketing, and Today’s Digital Consumer

Marcus Sheridan

They Ask, You Answer books cover

They Ask, Your Answer is a revolutionary guide that challenged businesses around the world to stop selling to their buyers and start answering their questions to get results; revised and updated to address new technology, trends, the continuous evolution of the digital consumer, and much more

In today’s digital age, the traditional sales funnel, marketing at the top, sales in the middle, customer service at the bottom, is no longer effective. To be successful, businesses must obsess over the questions, concerns, and problems their buyers have, and address them as honestly and as thoroughly as possible. Every day, buyers turn to search engines to ask billions of questions. Having the answers they need can attract thousands of potential buyers to your company, but only if your content strategy puts your answers at the top of those search results. It’s a simple and powerful equation that produces growth and success: They Ask, You Answer.

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They Ask, You Answer flips traditional marketing on its head with a radical premise: Transparency is the ultimate competitive advantage. As a content editor, I’ve seen how this philosophy transforms hesitant browsers into loyal customers, simply by addressing their real questions with unflinching honesty.

Sheridan’s approach, born from saving his pool company during the 2008 crash, taught us to weaponise “ugly” questions. When we published “Why Our Software Costs 3X More Than Competitors”, conversions jumped 40%. His “Big 5” content framework (costs, problems, comparisons, reviews, best-in-class) now structures our entire editorial calendar, replacing fluffy thought leadership with purchase-critical insights.

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