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• Digital Marketing
• Strategic
• Branding
• CRM
• Outsourced
• Training
• ROI Audits

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Customer Relationship Marketing Solutions

Whether you have a customer database of ten or ten million, you will need to store your customer information. The simple solution is a contact database, which needn't be too expensive, and can be a simple as a business card file or box.

At Jack Marketing Solutions, we have over 8 years experience identifying, defining and building all sizes of Customer Relationship Marketing or CRM systems to suit your requirements.

When looking to implement CRM, make sure you get the following right:

• CRM projects must provide linkages across strategy, people, process, and technology
• CRM consultants must focus on ROI and quality and actively manage client expectations

To identify your needs you can employ us to audit your database requirements and to define the customer relationship and communications channels. The Jack Marketing CRM Audit Solution™ involves:

• Customer data evaluation
• Relationship strategy evaluation
• Direct communications evaluation
• Data privacy evaluation
• Company skills evaluation

CRM - Key Benefits

• Better targeting for marketing messages to the individual customer
• Consistency in marketing communications
• Increased customer interaction
• Financial benefits from increasing the opt-in and trading the names

Once you established a usable, interactive and highly effective digital marketing environment, you have to start "sweating the asset"!! One of the most successful areas to do this is the practice of CRM, and using it in a digital media channel (thus e-CRM).

We have had experience with dealing with world leaders in the development and implementation of the latest e-CRM solutions, some of which have proven time and again to drive phenomenal response rates. These cover a wide range of solutions to cater for all budgets and requirements.

It is, of course, much better practice to retain existing customers than acquire new ones, and the fundamentals of e-CRM involve liaising with customers in the right way at the right time, through the right media, regardless of the stage they are at in the lifecycle. We developed a simple model to demonstrate this.

CRM Audit service

Using the Jack Marketing CRM Audit Solution™, we can offer you a comprehensive service. For more information, please visit our dedicated website.

Jack Marketing Solutions can undertake this work for you, and help you define your requirements and develop a brief. We are committed to the single goal of helping organisations gain more value from their new or existing CRM (Customer Relationship Management) deployments, and become more customer-centric. E-mail us now for more information to find out how we can help you get closer to your customers. Contact us now to find out how we can help you release your potential .

To download our brochure, please click on the logo (PDF, 276KB)